Validating and updating the standard processing time of documents (using stopwatch time study) for setting the key performance target of employees at Accounting Office UPLB, College, Laguna

Date

6-2015

Degree

Bachelor of Science in Industrial Engineering

College

College of Engineering and Agro-Industrial Technology (CEAT)

Adviser/Committee Chair

Josefa Angelie D. Revilla

Restrictions

Restricted: Not available to the general public. Access is available only after consultation with author/thesis adviser and only to those bound by the confidentiality agreement.

Abstract

The study was conducted at the Accounting Office of the University of the Philippines Los Baños, Laguna. The current time standards of the office are outdated and are not being followed by the employees anymore because there have been numerous changes in their job descriptions and their expected output. This has caused a large deviation of 307.84% ranging from -2109.05% to 75.30% in each employee's current actual capacity to the Key Performance Target the office has. The average actual capacity of each employee is mostly larger that the current KPT of each employee. This results to a negative deviation, which is why there became a need to evaluate the office's current Key Performance Target. The high deviation, on the other hand, is caused by the outdated target outputs of the employees. After assessing the causes of the office's problem, alternatives regarding each employee's KPT were proposed and evaluated. As a result, it was identified that the office may opt to still use the current KPT given that the demand is based from the time study conducted. They can also use a different KPT with a different percent distribution and may use the simpler KPT in order to easily assess each employee's performance. This caused a 93.95% reduction on the current average deviation of the Accounting Office.

Language

English

Location

UPLB Main Library Special Collections Section (USCS)

Call Number

LG 993 2015 E66 /S87

Document Type

Thesis

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